When are visiting hours?
5am – 11pm
If you wish to have family and friends visit at other times, please ring bell for assistance. Since mornings are very busy, we ask relatives and friends with inquiries to phone after 10am.
What are business office hours?
9am – 5pm
When can the facility be contacted about an admission?
We take admissions 24/7
Can I bring valuable personal items?
Please do NOT bring in money or personal items which are valuable to you. We provide a very safe environment for our residents; nevertheless, we also have many visitors and vendors which enter our building each day. If you do need to bring in items of worth, a safe is available in the Administration Office for valuables and cash.
Is there a beauty salon available?
Cedar Hill Care Center has a beauty salon on the premises. It is open Tuesday thru Saturday 6AM – 2:30PM. To book appointments contact our stylist Stephanie Wolfe during the hours listed above or contact the Front Office during regular business hours.
How do I find out about activities provided for the resident?
A calendar of this month’s activities is posted under the “Our Services” tab on this website. We strive to create social programs and individualized activities to match the capabilities and needs of each patient. This also has a powerful impact in the healing process of those patients involved in some type of rehabilitation. Specific activities include: active resident councils, musical performances, current events update, reading the newspaper, singing exercises, fitness activities, stretching exercises, religious meetings, outside entertainment, games, trivia, history, and volunteer involvement. We also strongly encourage families to participate with the residents in various activities.
A monthly calendar is posted to keep residents informed of upcoming events such as birthday parties, movies, musical programs, outings, candlelight dinners, ice cream socials and other special events. We always welcome friends and families to visit and attend our special events.
What role does Social Services play at Cedar Hill?
Our social service team assists both patients and their families during transitional periods. They also provide essential information, manage requests and concerns, help in care and discharge planning for each patient. They can arrange professional services for: dental, vision, podiatry, audiology, medical power of attorney, living will, dementia assessment, psychosocial and psychiatric evaluation, and individual therapy.
How do I get my laundry done? Can my family members take my laundry home to do?
Should you wish to have Cedar Hill wash your laundry, please notify the front office upon your admission. Subsequently, if your family/caregiver is going to take care of your laundry at home, please let the nursing station closest to you know your plans. This way, the staff can place a sign on your closet door notifying our housekeeping staff to leave your clothing for family pick up. We request that your family provide a hamper for your clothes and pick it up twice a week.
All personal clothing is washed in an industrial washing machine at a temperature of 180-degrees. Make sure your loved one’s clothing is appropriate for washing and drying in these hot temperatures. Avoid bringing clothing that requires cold or warm water, special care, or is subject to damage and fading. All clothing must be labeled. Please label the clothing with the resident’s name, NOT the room number or initials. Mark clearly and in large letters on the inside neckline or waistband. All items must be marked including socks, shoes, and other personal items.
What articles of clothing should I bring?
We recommend approximately five changes of clothing and a pair of comfortable rubber-soled shoes. All articles should be washed, clearly labeled with resident’s name with a laundry marker and entered into the patient’s personal inventory log in the medical chart. Other personal items should be marked or engraved for identification. We advise that patients do not keep valuable jewelry or large amounts of cash in the facility.
Is there a limit to the number of people who can visit at one time?
Although we do not have a formal policy stating visitation guidelines, we suggest using the common areas of the facility to meet with your loved one. If it is not possible to visit in one of the common areas, we suggest a limit of one to three people in a resident room at one time.
Can I bring my children to visit?
We encourage children to visit, however, we ask you to alert the charge nurse to anyone visiting the facility under the age of 12.
Can I bring a family pet to the facility?
We welcome visits from small family pets. Pets must be up to date on all shots. All pets should be kept on a leash and well mannered so as to keep a calm environment. Pet therapy is important, and some of our employees bring their pets on occasion.
How often will a physician or health professional visit?
Physicians generally see patients upon admission and once every 30 days thereafter. However, our nursing professionals are in constant contact with all of the physicians that visit the facility. Some insurance companies require that physicians visit more often. Check with our nursing staff for further information.
Can I take my loved one home for a visit?
Patients may have a leave of absence only with a physician’s authorization, which can be arranged through the nursing staff. Upon arrival and departure, the resident or responsible party must sign the LOA (leave of absence) book, located at the nursing station.
Can my loved one receive mail?
Certainly. Mail is delivered to residents every day the U.S. post office is open.
Cedar Hill Care Center
1136 Adair Avenue
Zanesville, OH 43701
Is smoking permitted in the facility?
For the safety and welfare of all residents and staff, smoking is not permitted.
Where should I park when I come to visit?
We have a private parking lot with direct access to the facility.
Can I bring in my loved one’s favorite food?
Consistent with the provision of special diets, always consult with the nursing staff before bringing food to patients. Any food kept in the resident room must be in properly sealed containers.
Will my loved one’s room have a television?
Cable is provided to all resident rooms at no charge. Some rooms have TVs but consider bringing your own television or radio from home.
What kinds of activities are planned for the patients?
Cedar Hill has a vibrant atmosphere with dynamic, individualized activities that match the capabilities and needs of patients and their guests. We also have active resident and family councils and volunteer programs. Scheduled activities include: art, music, fitness activities, religious meetings, outside entertainment, games, gardening, field trips/outings and volunteer involvement. If you would like to arrange something special or have suggestions and ideas for individual or group activities, please inform our activities director. We welcome and encourage involvement from family and friends.
How often will the rehabilitation staff work with my loved one?
Your rehab director can inform you of the rehabilitation program designed for your loved one.
Will Medicare Part A cover my stay in the facility?
Patients must have a Medicare card that reads “Hospital Insurance”. They must also be admitted to the facility with a physician order within 30 days of a three consecutive night hospital stay. Generally, during the first 20 days of care, Medicare will pay 100%. For days 21-100, a daily co-insurance co-pay is required. Medicare does not cover skilled nursing fees over 100 days.
Who do I talk to about my food preferences? Can I get alternate options to each day’s menu?
Upon admission our Registered Dietitian and/or Food Service Director will interview you regarding your special needs with regards to food preferences. Our own food service personnel prepare all the meals. Special care is taken to serve flavorful and appetizing foods. All menus are developed according to prescribed medical diets ordered by the physicians.
Should you wish for another food item on a particular day’s menu, please make your CNA aware of your request. This information will be passed on to the Food Service Director and they will try their best to accommodate your needs.
Our Dietitian and Food Service Director also monitor your nutritional status using monthly weights, daily intake records and relevant lab data. The results of these assessments are discussed at your care conferences.
What do I do if I have personnel concerns?
Our primary concern is that you feel comfortable here at Cedar Hill and that your needs are being met. You should feel secure and at ease with our staff, particularly those providing your direct care. If you have any concerns or praise for our staff, please feel free to contact our social services department. They will be able to address any apprehensions you may have regarding any particular staff members.
What is an Ombudsman?
An Ombudsman is an advocate for residents. They are a third party person NOT employed by the facility who comes by the facility periodically to monitor the activities of the facility. They are not able to tell the facility what to do, but are able to be a voice for a resident with a concern.
The ombudsman for Cedar Hill is Shari Cox, who can be reached at 800-967-0615.
Who do I talk to about questions in regard to financials, billing, and/or admission paperwork?
Cedar Hill employs a full time Business Office Manager for all financial and billing concerns. Should you have any questions regarding these matters please make an appointment to see our Business Office Manager by contacting the front desk/receptionist (dial ’100′ from your phone during normal office hours of 9am to 5pm).
Additionally, should you have questions upon admission regarding the paperwork you are required to fill out, please call the front desk. You may request an appointment with our full time admissions coordinator who will guide you through the necessary forms required on admission.
What is the difference between a CNA, LPN, and RN?
A Certified Nursing Assistant (CNA) is a health professional who works under the supervision of Registered Nurses (RN’s) and Licensed Practical Nurses (LPN’s) to provide a wide variety of basic hands-on patient care. CNAs perform basic nursing functions such as personal care, taking vital signs, positioning patients, and ambulation.
An LPN provides basic bedside nursing care to patients under the direction of a physician or registered nurse. Duties within the scope of practice an LPN typically include, but are not limited to, provision of basic hygienic and nursing care; measurement of vital signs; basic client assessment; documentation; performance of prescribed medical treatments; administration of prescribed medications; and, performance of non-medicated intravenous therapy and blood withdrawal.
An RN’s duties may include everything a CNA and LPN carries out, in addition to administering an IV, assessment of patients, skin care, and process doctors orders. Furthermore, RN’s typically take on management positions such as the Director of Nursing, who is responsible for all nursing duties in the building.
What happens when my stay at is over? What options do I have?
Our goal is to rehabilitate you back to your optimal level. For many patients, this allows them to go home and resume daily activities, while others may need a change in their living arrangements in order to accommodate their needs. For those that need to explore new living arrangements below are some of the options available to you:
If you’re feeling ready to take the next step in your recovery, Assisted Living is a natural progression. Assisted Living centers (sometimes called Retirement Centers) provide care for seniors who are healthy enough to not require nursing or therapy, but aren’t quite sure if they are ready to transition home alone. Assisted Living centers cater to seniors who want a more “homelike” environment but with the added security of someone to check up on them 24 hours a day. Services typically include medication management, a wide array of activities, transportation to doctor’s appointments and outings, furnished rooms, healthy and balanced meals, and socialization. Assisted living residences are registered, licensed or certified at the state level, usually by the department of health.
Prior to discharging to home, make sure to think about the environment you will be returning to. How many steps do you have to climb? Do you have adaptive equipment to aid in bathing? Who will be providing you groceries and cooking? How will you get to doctors appointments or the pharmacy? Can you care for yourself independently? If you can answer each of these questions in the affirmative, you are probably capable of returning to home independently.
Home Health Care Services
Local agencies and associations may offer services for the senior community still living in a home setting. These services can include friendly visiting, home-delivered meals, personal home care services, senior centers, transportation, financial counseling programs, etc.
It is highly recommended that you thoroughly research the vast number of Home Health companies.
Senior housing is apartment or condominium properties for people age 55 years or older. Senior housing complexes do not generally provide meals or personal care services to residents but they may offer social activities, transportation or other services. Services will vary depending on size, location, necessity and cost.
Independent Living Communities
Independent living communities are usually large groups of senior housing units. Like senior housing, independent living communities are age-restricted and services are mostly limited, but they will vary from community to community.
What items should I bring for a short-term stay?
Clothing marked with resident’s name (one week’s worth of seasonal outfits suggested)
Non skid socks/slippers
Toiletries/personal care items preferred by resident
Leather or vinyl recliner that does not rock or swivel
Television, if desired. (Cable services included)
Decorations, photos, etc. to personalize room and make resident feel more comfortable
Recreational items, such as books, crosswords, CD’s, etc.
Telephone services can be set up through local phone company at own expense
What items should I bring for a long-term stay?
In addition to the items listed under short-term stay, residents might consider the following:
Residents are permitted to bring in a chair, TV, and small dresser. A bulletin board is provided; maintenance will hang up small items on the walls as space allows. Maintenance has the right to refuse a wall hanging or dresser based on size/weight.
Please remember that chairs that are brought in must be flame retardant and be cleanable. Cleaning services for fabric chairs is at the expense of the resident/responsible party.
Please understand that unless a resident/responsible party is paying for a private room, the facility expects the resident to respect the space of his/her roommate and will be required to move large items that are impeding on a roommate’s space. Space is very limited and families should assist with removing out-of-season clothing, etc.
What items are prohibited in resident rooms?
To ensure resident safety, nursing facilities are held to very strict fire and safety codes. The follow items may not be brought into resident rooms:
Medications, including over-the-counter, unless approved by nursing
Cooking equipment of any type (crockpots, hotpots, mug warmers, microwaves, etc)
Candles or any type of open flame device, candle warmers,etc.
Any furniture items with glass (i.e. glass top tables)
Valuables (cash, jewelry, antiques, etc. can be held at front office)
Personal trashcans of any kind (fire codes prohibit)
Air fresheners (spray, powders, etc.)
Use caution with sharp items such as scissors if a resident has cognition issues
Can we put up holiday decorations?
Holiday decorations, including door hangers, anything hanging on walls, and small Christmas trees must be approved by the maintenance department. Strings of lights may not be hung or taped in rooms. No items may hang from the ceiling. Items may not hang over the top or sides of doors, as they may impede the door from closing in the event of a fire.
The facility reserves the right to remove any item deemed as a fire or safety hazard.
Who is responsible for lost items?
ALL personal items and belongings are the responsibility of the residents/responsible party. The facility accepts no responsibility for loss, damage, or repair. Clothing must be labeled with resident name.